Shipping Policy

Thank you for choosing DailyBeautyToolss. We are committed to providing reliable shipping services and ensuring your beauty tools arrive safely and efficiently. This Shipping Policy explains our order processing procedures, delivery timeframes, shipping responsibilities, and other important information related to your purchase.

By placing an order through our website, you acknowledge and agree to the shipping terms outlined below.

1. Order Processing

Once your payment has been successfully authorized, our fulfillment team begins preparing your order for shipment.

Standard processing typically requires up to 3 business days, during which your products are carefully inspected, packaged, and prepared for dispatch.

Orders placed on weekends or public holidays will begin processing on the next available business day.

2. Shipping Rates & Estimated Delivery

We offer a standard international shipping fee of USD $5.99 for most destinations.

After your order has been shipped, estimated delivery usually takes 10–20 business days, depending on your destination, local customs procedures, and courier services.

Please note that delivery estimates are provided for reference only and are not guaranteed.

3. Delivery Delays

Although we strive to ship every order promptly, delivery schedules may occasionally be affected by circumstances beyond our control, including but not limited to:

  • Customs inspections
  • Severe weather conditions
  • Transportation delays
  • Peak shipping seasons
  • Carrier service interruptions

Should any unexpected delays occur, we appreciate your patience and understanding.

4. Order Tracking

After your package has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You may track your shipment through international tracking platforms such as 17TRACK.

Please allow approximately 48–72 hours for tracking information to become available after shipment, as courier systems may require additional time to update.

5. Multiple Shipments

If your order contains multiple products, they may be shipped separately to improve delivery efficiency.

In these situations:

  • Each shipment will have its own tracking number.
  • Products may arrive on different dates.
  • You will receive separate shipping confirmation emails for each package when applicable.

6. Order Changes

If you need to update your shipping address or modify your order, please contact us within 12 hours after placing your order.

Please include:

  • Your Order Number
  • The email address used for your purchase
  • A clear explanation of the requested changes

While we will do our best to accommodate your request, we cannot guarantee modifications once your order has entered processing or shipment preparation.

7. Failed Delivery Attempts

If delivery cannot be completed successfully, your local courier may:

  • Leave a delivery notice;
  • Attempt another delivery; or
  • Hold your package at a nearby pickup location.

It is the customer's responsibility to contact the carrier and arrange collection or redelivery.

DailyBeautyToolss is not responsible for shipments returned because of:

  • Incorrect shipping addresses;
  • Incomplete address information;
  • Failure to collect the package within the carrier's required timeframe.

8. Delayed Tracking Updates

Tracking updates may occasionally pause while a package is traveling between distribution centers.

If your tracking information has been updated within the last 7 days, your shipment is generally progressing normally.

If no tracking updates have appeared for more than 7 consecutive days, please contact our Customer Support Team so we can assist in investigating the shipment with the carrier.

9. Lost or Missing Packages

Lost During Transit

If the shipping carrier officially confirms that your package has been lost before delivery, we will arrange an appropriate resolution, which may include sending a replacement or providing another suitable solution based on the circumstances.

Delivered but Not Received

Once the carrier marks a shipment as Delivered, responsibility for the package transfers to the recipient.

If you cannot locate your package after delivery confirmation, we recommend checking:

  • Around your property
  • With household members
  • With neighbors
  • With your apartment office or building management
  • With the local delivery carrier

10. Shipping Origins

DailyBeautyToolss serves customers worldwide.

To improve shipping efficiency, orders may be fulfilled from different warehouses or manufacturing partners depending on inventory availability and destination.

If we are unable to ship to your location, we will notify you promptly and arrange an appropriate solution.

11. Customs, Duties & Shipping Responsibility

By completing your purchase, you acknowledge and agree to the following:

Estimated Delivery Times

Delivery estimates are provided as general guidelines and should not be interpreted as guaranteed arrival dates.

Import Duties & Taxes

Customers are responsible for any customs duties, import taxes, VAT, or other government-imposed fees required by the destination country.

These charges are not included in the product price or shipping fee unless otherwise stated.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

DailyBeautyToolss cannot be held responsible for delivery issues resulting from incorrect or incomplete shipping addresses supplied by the customer.

Contact Information

If you have any questions regarding shipping or require assistance with your order, please contact our Customer Support Team.

Brand Name
DailyBeautyToolss

Operating Company
TGrandwall Hongkong Limited

Registered Address
Suites 1606, 16th Floor
Infinitus Plaza
199 Des Voeux Road Central
Hong Kong

Customer Support Email
support@dailybeautytoolss.com

Customer Service Phone
+1 (815) 569-5659

Our team is committed to providing timely assistance and helping ensure that your order reaches you as smoothly as possible. Thank you for choosing DailyBeautyToolss.